Burning, sparking, shock, a hot panel, or no power with the neighbors lit. Call any hour. Safety calls go first, and we tell you honestly when it can wait.
Each page says what to do in the next five minutes, and whether it can wait.
Whole house dark and it is just you? Three checks, then call.
What to do nowHalf the house dead, or lights that brighten and dim on their own.
What to do nowSparks, smoke, a hot-plastic smell or black marks at an outlet or switch.
What to do nowTrips the instant you reset it, or will not stay on.
What to do nowA hot-plastic smell, a loud buzz, crackling, or heat at the panel.
What to do nowSaturday night, Sunday, Thanksgiving, Christmas Day.
What to do nowFrom a wall, outlet or panel: get everyone out, then call 911 from outside. Call us after.
Stay 35 feet back, keep kids and pets away, and call the utility. It is live until they say it is not.
Main breaker off if you can reach it without touching the thing that shocked you. Then call us. Anyone hurt: 911.
South King and Pierce County, any hour.
Exact price before any work starts, approved by you first, any hour.